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Field Notes

How to Ask for Referrals Without Feeling Pushy

Real-World Strategies from NAFIC Members—Organized into 5 Practical Categories

At NAFIC, we know that referrals are one of the most powerful ways to grow a fraternal practice. Yet even for seasoned professionals, asking for them can feel awkward or forced. That’s why we gathered real-world strategies from agents across the country—practical, proven approaches that make referral conversations feel more natural, timely, and client-focused.
This guide is built from your voices. Whether you’re refining your process or looking for a fresh approach, these five strategies reflect the collective wisdom of our community—and our shared commitment to serving others with integrity.

1. Make It About Helping Others

Frame the referral as a way for your client to help someone they care about. This approach feels generous, not transactional—and it shifts the focus from selling to serving.

  • “Do you know anyone who might thank you for introducing me?” — Brennan Hayden
  • “Who do you know that can benefit from meeting with me?” — Richard Vosler
  • “I simply ask who they first think of that would want the same for their family.” — Tricia Bethel
  • “Mr. Smith, was this beneficial? Now that you see how I do business, who would you like to help by introducing me? Family, friends, neighbors, or anyone else you can think of that can benefit from my meeting with me.” — Rogelio Cabral
  • “I simply just ask: if you were happy with the service I provided, do you feel there is anyone you know that might benefit from these same services? This way the ball is completely in their court.” — Brandon Chambers
  • “What’s worked best for me is a simple smile and asking who else they know could benefit from what we talked about today. Sometimes it works, sometimes it doesn’t—but you can’t get a hit if you don’t take a swing!!” — Mike Medley

This approach works best when the client feels seen and supported—it’s an invitation to extend that same care to others.

2. Ask When the Timing Is Right

The best time to ask is right after you’ve delivered value—when the client is feeling good about the experience and the relationship is strongest.

  • “You can’t truly ask for referrals until you’ve provided some value. Asking before that is pointless and will result in very few or bad referrals.” — Joe Steiner
  • “If you don’t mind me asking, since you’ve had this concern about your program and we’ve solved it, would you mind telling others about me? Since you don’t mind, who could we introduce me to today by calling them together?” — Glenn Newlin
  • “Did you enjoy today’s process? I’m really glad you found our session helpful. I truly enjoy offering free financial consultations to assist people. If you have any friends or family who might also appreciate the same benefits you just experienced, I would be happy to help them, just as I helped you. If you’re comfortable, I have a referral card here. You can jot down the names of up to three people who come to mind.” — Salvatore Romano
  • “When our case is completed and the client has taken a policy or made an investment, we review everything to make sure they understand what they’ve purchased. Then we ask who they would recommend us to for the same experience.” — Sal Filippelli

Timing isn’t just about the calendar—it’s about emotional readiness. When clients feel supported, they’re more likely to share that experience with others.

3. Use Beneficiary Conversations as a Referral Bridge

Beneficiary designations are a natural opportunity to meet family members. You’re already collecting contact info—why not offer to introduce yourself now?

  • “Getting adult children’s phone numbers that are beneficiaries on parent’s policies—because I tell them I’ll have to work with them eventually, so I might as well meet them now.” — Brenda Kraemer
  • “I leverage the naming of beneficiaries as a referral gathering opportunity. After all, I need to collect those people’s address and phone anyway for the beneficiary designation. I ask the insured permission to contact them and explain that I want to meet so they know who I am when the time comes.” — Jim Warner
  • “I ask if they’d introduce me to their beneficiaries so they know my team and I will be there to take care of all the details when that time comes. That usually leads to a couple of appointments.” — Sal Filippelli

These conversations are already personal and trust-based—making them a perfect moment to extend your reach with care and professionalism.

4. Use Lists or Social Media to Jog Memory

Sometimes clients want to help but don’t know who to refer. A little structure—like a name list or a gentle prompt—can make it easier for them to take action.

  • “I usually collect names from the person’s Facebook. I go through their feed to see who they’ve tagged or been tagged with. Then I’ll check if we have any mutual friends who are not my clients. This list helps jog their memory.” — Jarrett Jackson
  • “(NAME), can I steal 5 more minutes of your time? I’m not sure if you know this about my business, but the way I take on a new client is through an introduction. What I love about that is it allows me to control the type of people I work with—and I find that like-minded people hang together. I like sharing time with you, and I want to continue sharing time with people who are like you. So my team has identified 3 people that I’m fairly certain you know, that I would love the opportunity to meet with. My only questions are—how well do you know them, and would you introduce me?” — Ryan Maschmeyer

This strategy turns a vague “I’ll think about it” into a focused, actionable moment—and often leads to stronger, more qualified referrals.

5. Push Gently with Confidence and Care

Sometimes the most effective ask is subtle but intentional. A confident nudge—delivered with warmth and professionalism—can open the door without pressure.

  • “You need to look your client in the eye and say, ‘I need your help.’ You must be serious, and it must come from your gut.” — Jarrett Jackson
  • “For 40+ years, I shake hands at the end of the transaction conversation, or upon delivery of the contract, for those companies that want it done that way (most companies want to direct mail these days). While shaking hands or as I pull apart and am thanking them, I simply throw in, ‘And if there is anyone you can think of that might need help with the kind of things we worked on, have them give me a call.’ Then sometimes, I stand up straight and look them in the eye and ask, ‘Is there someone you were thinking of that I may be able to help?’ Then smile, acknowledge, and walk away. I push so very slightly, fully expecting nothing (if we expect nothing, you are never disappointed and are not feeling rejected on a personal level). And when I get a referral, it’s a sale 99% of the time.” — Brad Christian

Even a gentle push—when timed right and delivered with sincerity—can lead to powerful results. It’s not about pressure—it’s about presence.

Final Thought

Referrals work best when they’re part of the conversation from the beginning—not a surprise at the end. One of the simplest ways to make the ask feel natural later is to mention early that your business grows through referrals. This sets the expectation and helps clients understand that introductions are part of how you serve others—not a favor, but a continuation of the value you provide.

You don’t need a script to do this. Some agents include a quiet reminder in their email signature, like: “Referrals are appreciated and rewarded.” It’s a subtle way to plant the seed. And when a referral does come through, a small thank-you—like a gift card and a handwritten note—goes a long way in reinforcing appreciation and encouraging future introductions.

The more you normalize referrals as part of your practice, the more comfortable and consistent the process becomes—for you and your clients.

Thanks to all who contributed—especially those quoted:

Rogelio Cabral • Glenn Newlin • Richard Vosler • Tricia Bethel • Brad Christian • Salvatore Romano • Mike Medley • Ryan Maschmeyer • Sal Filippelli • Brenda Kraemer • Brennan Hayden • Jarrett Jackson • Jim Warner • Joe Steiner • Brandon Chambers


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